HR Force | BASIS

APPLM001

BASIS

The Service Package BASIS provides a solid basis for your SAP ERP HCM Application support.

Description

The Service Package BASIS is the basic way to administrate your requirements concerning SAP ERP HCM Application support – from reporting of a request to communication during the working process and up to going live.

Our Inbound-Interface is the perfect tool to monitor the current status/process of your requests, as well as to establish the direct communication with the responsible consultant.

Implemented Functionalities

  • TICKET ADMINISTRATION
    Ticket creation, communication between the consultant and your responsible employees, emergency hotline
  • INBOUND-INTERFACE
    Customer Interface to report requests fast and easily and monitor the current status
  • SYSTEM MAINTENANCE
    Updating of existing legal values of your payroll and the relevant tables of collective agreements (only including table changes)
  • TRANSPORT HANDLING
    Organisation and administration of your transports

Client Advantages

  • Short communication channels
  • Hands on administration
  • Communication with the consultant
  • Emergency hotline